ICA40105 Certificate IV in Information Technology (General)

This qualification is designed for individuals who wish to acquire the general all round ICT skills and knowledge to be competent in basic communications and documentation, software, client support and general ICT technologies.  You will be able to effectively support small to medium enterprises that need an ‘all-round’ ICT graduate at a general support level.

Prerequisites: 

Minimum entry requirement is competence in the following 9 units of competency:

  • BSBOHS201A - Participate in OHS processes
  • ICAU1128B - Operate a personal computer
  • ICAD2012B - Design organisational documents using computing packages
  • ICAU2005B - Operate computer hardware
  • ICAU2006B - Operate computing packages
  • ICAU2013B - Integrate commercial computing packages
  • ICAU2231B - Use computer operating system
  • ICAW2001B - Work effectively in an IT environment
  • ICAW2002B - Communicate in the workplace

A number of units within this qualification have prerequisites.

Course Outcomes: 

Participants achieving this qualification will develop skills and knowledge in:

  • Maintaining computer hardware
  • Performing basic networking tasks
  • Installing and optimising computer operating systems
  • Identifying and addressing client needs
  • Design a basic web pages to meet technical requirements
  • Performing system diagnostic tests and providing diagnostic support in an organisation
  • Communicating with business clients, manage simple projects and create technical documents
Course Outline: 

Core units

  • BSBWOR301A - Organise personal work priorities and development
  • ICAA4041B - Determine and confirm client business expectations and needs
  • ICAB4225B - Automate processes
  • ICAD4043B - Develop and present a feasibility report
  • ICAD4217B - Create technical documentation
  • ICAT4221B - Locate equipment, system and software faults
  • ICAW4214B - Maintain ethical conduct
  • PSPPM402B - Manage simple projects

Specialist core stream (Client support)

  • ICAS4022B - Determine and action client computing problems
  • ICAS4033B - Assist with policy development for client support procedures
  • ICAS4106B - Action and complete changes request

Specialist core stream (Networking)

  • ICAI4029B - Install network hardware to a network
  • ICAI4030B - Install software to network computers
  • ICAI4097B - Install and configure a network

Specialist core stream (Software)

  • ICAB4135B - Create a simple mark-up language document to specification
  • ICAB4169B - Use development software and IT tools to build a basic website
  • ICAI4189B - Ensure website content meets technical protocols and standards

Electives

  • ICAT3025B - Run standard diagnostic test
  • ICAI3101B - Install and manage network protocols
  • ICAI5090B - Conduct pre-installation audit for software installation
  • ICAA5150B - Evaluate vendor products and equipment
  • ICAS5104B - Determine maintenance strategy
  • ICAT5081B - Perform system test
Qualification Rules: 

To be awarded this qualification, the student must successfully complete 23 units of competency, 8 Core units, 9 Specialist stream core units and 6 Elective units.

Accreditation and Articulation: 

Upon successful completion of this course students will receive a ICA40105 Certificate IV in Information Technology (General).

This qualification is recognised nationally under the Australian Qualifications Framework (AQF).

Pathways from the Qualification: 

After achieving the ICA40105 Certificate IV in Information Technology (General), students may undertake the ICA50305 Diploma of Information Technology (Systems Administration), or a range of other Diploma qualifications.

Recognition of Prior Learning (RPL): 

A formal process for recognising skills and knowledge, RPL takes into account previous studies you may have completed as well as life and work experiences. You may be granted credits or exemptions for some units in this course.

Click here for more information on RPL

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

For more information on the enrolment process please click student handbook.

Course Calendar

Contact Learning Lab for information on course dates.

Student Handbook

To access the student handbook please click the following link. Student Handbook.

For more information

Please call 02 9318 1222, or contact our Support Team online. Alternatively, use our contact form to send us an email.